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  • Innovating for Diversity : Lessons from Top Companies Achieving Business Success through Inclusivity
    Innovating for Diversity : Lessons from Top Companies Achieving Business Success through Inclusivity

    Discover what business visionaries on the frontiers of diverse and equitable hiring are doing to drive change in their organizations In Innovating for Diversity: Lessons from Top Companies That are Disrupting Old Practices to Achieve Inclusivity, Equity and Business Success, renowned Diversity, Equity, and Inclusion (DEI) and tech specialists Bertina Ceccarelli and Susanne Tedrick reframe the DEI discussion and move it beyond a human resources issue.While it's well established that diverse teams help to advance innovation, the authors explain how principles of innovation can be applied to building highly effective and sustainable diversity, equity and inclusion (DEI) practices embraced by executives across an organization. You'll be inspired by leaders at top companies who identified root causes of limited DEI progress and created smart, bold solutions for increasing representation, developing future talent, and advancing the careers of people often overlooked. In the book, you'll also find: Introductions to the people and companies who have innovated their approaches to diverse hiring, retention, and advancement, and enjoyed pronounced impact on their bottom linesProfiles of committed leaders driving the change towards a more diverse and inclusive workforceStrategies for breaking down the cultural and organizational barriers in companies that remain in place and prevent transformative change A critical resource for senior-level business professionals, managers, and executives, Innovating for Diversity will also prove to be invaluable for people seeking to build their careers from the ground up.

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  • Marketing Services : Competing Through Quality
    Marketing Services : Competing Through Quality

    Excellent service is the foundation for services marketing, contend Leonard Berry and A.Parasuraman in this companion volume to Delivering Quality Service.Building on eight years of research, the authors develop a model for understanding the relationship between quality and marketing in services and offer dozens of practical insights into ways to improve services marketing.They argue that superior service cannot be manufactured in a factory, packaged, and delivered intact to customers.Though an innovative service concept may give a company an initial edge, superior quality is vital to sustaining success. Berry and Parasuraman show that inspired leadership, a customer-minded corporate culture, an excellent service-system design, and effective use of technology and information are crucial to superior service quality and services marketing.When a company's service is excellent, customers are more likely to perceive value in transactions, spread favorable word-of-mouth impressions, and respond positively to employee-cross-selling efforts.The authors point out that a service company that does relatively little pre-sales marketing but is truly dedicated to delivering excellent quality service will have greater marketing effectiveness, higher customer retention, and more sales to existing customers than a company that emphasizes pre-sale marketing but falls short during actual service delivery.The focus of any company, they insist, must be customer satisfaction through integration of service quality throughout the entire system. Filled with examples, stories, and insights from senior executives, Berry and Parasuraman's new framework for effective marketing services contains the key to high-performance services marketing.

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  • Transforming Technical Services through Training and Development
    Transforming Technical Services through Training and Development

    Technical services departments are increasingly expected to do more with less, which means that finding a balance between meeting service demands and developing staff knowledge and skills is more challenging than ever.Today's next gen catalogs, changing cataloging rules, and diverse formats and delivery models demand that technical services professionals and paraprofessionals keep up with evolving best practices for the work they do.Fortunately, libraries can adopt methods such as Training Within Industry (TWI), lean management, and instructional design methodologies to develop a learning culture that continuously improves service delivery.Using case studies, this collection showcases a variety of creative and practical training development and organizational strategies that libraries and consortia have used to tackle issues related to skills gaps, remote work, student worker turnover, reorganizations, technology migrations, and more.You will learn about techniques for establishing a positive training and learning culture;project management tools and business methodologies such as a Deming approach and just-in-time training for continuous improvement and staff skill development;reactive and proactive approaches in the training program for the University of Nevada, Las Vegas Acquisitions Unit;how the University of Toronto Libraries (UTL) harnessed the power of remote work to undertake a library services platform migration during the pandemic;applying concepts from information literacy instruction to e-resources training;reinventing student worker training;collaborative initiatives such as cross-organizational learning through Community of Practice (CoP);assessing metadata competencies by transforming records for a multi-system migration in an academic library at a R1 research university; andhow staff training and documentation eased a library system’s transition from Voyager to Alma.

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  • Proxy Wars : Suppressing Violence through Local Agents
    Proxy Wars : Suppressing Violence through Local Agents

    The most common image of world politics involves states negotiating, cooperating, or sometimes fighting with one another; billiard balls in motion on a global pool table.Yet working through local proxies or agents, through what Eli Berman and David A.Lake call a strategy of "indirect control," has always been a central tool of foreign policy.Understanding how countries motivate local allies to act in sometimes costly ways, and when and how that strategy succeeds, is essential to effective foreign policy in today's world.In this splendid collection, Berman and Lake apply a variant of principal-agent theory in which the alignment of interests or objectives between a powerful state and a local proxy is central.Through analysis of nine detailed cases, Proxy Wars finds that: when principals use rewards and punishments tailored to the agent's domestic politics, proxies typically comply with their wishes; when the threat to the principal or the costs to the agent increase, the principal responds with higher-powered incentives and the proxy responds with greater effort; if interests diverge too much, the principal must either take direct action or admit that indirect control is unworkable.Covering events from Denmark under the Nazis to the Korean War to contemporary Afghanistan, and much in between, the chapters in Proxy Wars engage many disciplines and will suit classes taught in political science, economics, international relations, security studies, and much more.

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  • How can one offer multiple services through a business?

    One way to offer multiple services through a business is to diversify your offerings based on the needs and preferences of your target market. Conduct market research to understand what services are in demand and align them with your business capabilities. Another approach is to partner with other businesses or professionals to expand your service offerings without having to develop them in-house. Additionally, you can create different service packages or tiers to cater to a wider range of customers and increase your revenue streams.

  • How do companies make money through influencers?

    Companies make money through influencers by partnering with them to promote their products or services to their followers. Influencers are paid either through a flat fee, commission on sales generated through their promotion, or a combination of both. Companies benefit from the influencer's ability to reach a specific target audience and create authentic content that resonates with their followers, ultimately driving brand awareness and sales. Additionally, companies may also collaborate with influencers on sponsored content, brand partnerships, or affiliate marketing to further monetize their relationship.

  • How can one search through a directory in Python 3?

    In Python 3, you can search through a directory using the `os` module. First, import the `os` module and use the `os.listdir()` function to get a list of all the files and directories in the specified directory. Then, you can iterate through the list and use the `os.path.join()` function to create the full path of each file or directory. Finally, you can use the `os.path.isfile()` and `os.path.isdir()` functions to check if each item is a file or a directory, and perform the necessary actions based on the result.

  • What is the job listings directory for ranch work in Australia?

    The job listings directory for ranch work in Australia is called "The Australian Ranch Jobs Directory." This directory provides a comprehensive list of job opportunities in the ranching industry across Australia. It includes a wide range of positions such as cattle herders, farmhands, livestock managers, and more. The directory is a valuable resource for those seeking employment in the ranching sector in Australia.

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  • The Pivot : Addressing Global Problems Through Local Action
    The Pivot : Addressing Global Problems Through Local Action

    When the world reemerges from the COVID-19 pandemic, it seems likely that it will have transformed irrevocably.Can societies already reeling from climate change, income inequality, and structural racism change for the better?Does the shock of the pandemic offer an opportunity to pivot to a more sustainable way of life?Early in the crisis, a global volunteer collaboration called Pivot Projects was formed to rethink how the world works.Some members are experts in the sciences and the humanities; others are environmental activists or regular people who see themselves as world citizens.In The Pivot, the journalist Steve Hamm—who embedded in the enterprise from the start—explores their efforts and shows how their approach provides a model for achieving systemic change.Chronicling the group’s progress along an uncharted path, he shows how people with a variety of skills and personalities collaborate to get things done.Through their work, Hamm examines some of today’s most important technologies and concepts, such as systems thinking and modeling, complexity theory, artificial intelligence, and new thinking about resilience.The book features vivid, informal profiles of a number of the group’s members and brings to life the excitement and energy of dynamic, smart people trying to change the world. Part journal of a plague year and part call to action, The Pivot tells the remarkable story of a collaborative experiment seeking to make the world more sustainable and resilient.

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  • Good is the New Cool Guide to Conscious Business : How Companies Can Drive Growth Through Positive Impact
    Good is the New Cool Guide to Conscious Business : How Companies Can Drive Growth Through Positive Impact

    How brands can evolve to win with conscious consumers In the Good is the New Cool Guide to Conscious Business: How Companies Can Drive Growth Through Positive Impact, conscious capitalism experts Afdhel Aziz and Bobby Jones deliver all of the knowledge and tools needed to discover, design, and deploy sustainable and inclusive growth within any organization. This book draws on stories, insights, and case studies from leaders at successful purpose-driven corporations around the world, from Fortune 500 giants like Unilever and Procter to tech disruptors like Tesla, Microsoft, and Airbnb, as well as beloved brands like Lego, Adidas, and Patagonia. In the last decade, corporations were required to meet the digital age's challenges and opportunities.Today, corporations must meet the purpose-based demands of consumers, employees, and investors—or get left behind.In this book, readers will learn about: The seven qualities of an inspiring and motivating purpose statementHarnessing nine principles of purpose, including “Purpose doesn't have to be political,” “Purpose is about putting your money where your mission is,” and “Purpose is about measuring what you treasure”Understanding the rise of impact investors and measuring the ROI of purpose-based corporate initiatives Thought-provoking, accessible, and inspiring, the Good Is the New Cool Guide to Conscious Business earns a well-deserved spot on the bookshelves of all C-suite business leaders seeking a new vision to transform their organizations, and the world, for the better.

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  • Thinking in Services : Encoding and Expressing Strategy through Design
    Thinking in Services : Encoding and Expressing Strategy through Design

    We think we know services — not a day goes by without using them — until we have to design them.It is then that their realities confront us, teasing us sometimes.While services have always been ‘designed’, the qualities of their designs are more important than ever, given how much more we depend on them.Thus the need for deepening our understanding of what services are, what they can be, and why they fail — often in unexpected ways.This book reveals the surprising design of services — their internal structure or ‘DNA’ — through simple diagrams.It introduces a language and format for describing the concept of a service with clarity and depth. And, it provides the principles for implementing strategy through design.

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  • The 15-Minute City : Global Change Through Local Living
    The 15-Minute City : Global Change Through Local Living

    15-minute city, noun: ‘a city that is designed so that everyone who lives there can reach everything they need within 15 minutes on foot or by bike’ Cities define the lives of all those who call them home: where they go, how they get there, how they spend their time.But what if we structured the way we live in our cities differently?What if we travelled differently? What if we could get back the time we would have spent commuting and make it our own?In this carefully researched and readily accessible book, Natalie Whittle interrogates the notion of the 15-minute city: its pros, its cons and its potential to revolutionise modern living.With global warming at crisis point and Covid-19 responses bringing a previously unimaginable decline in commuting, Whittle’s timely book serves as a call to reflect on the ‘hows’ and ‘whys’ of how we live our lives.Building her study around consideration of space and time, Whittle traverses both to collect models from ancient Athens to modern Paris and demonstrate how one idea could change our daily lives – and the world – for good.

    Price: 7.99 £ | Shipping*: 3.99 £
  • Why are the messages not coming through to my listings on eBay Kleinanzeigen?

    There could be several reasons why messages are not coming through to your listings on eBay Kleinanzeigen. It's possible that there is a technical issue with the platform or with your account. Another reason could be that your listings are not being displayed prominently or are not reaching the right audience. It's also possible that potential buyers are not finding your listings due to the way they are categorized or tagged. I recommend reaching out to eBay Kleinanzeigen customer support for assistance in troubleshooting the issue.

  • Where can I find the local telephone directory?

    You can find the local telephone directory at your local post office, library, or city hall. Additionally, many telephone companies offer online versions of the directory on their websites. You can also contact your telephone service provider to request a physical copy of the directory to be delivered to your home.

  • How can students earn money through creative online services?

    Students can earn money through creative online services by offering services such as graphic design, website development, content writing, social media management, and video editing on freelance platforms like Upwork, Fiverr, or Freelancer. They can also sell their artwork, photography, or digital products on platforms like Etsy, Redbubble, or Society6. Additionally, students can create and monetize their own blogs, YouTube channels, or online courses to generate income through advertising, sponsorships, or selling digital products.

  • Is it haram to get services cheaper through VPN?

    Using a VPN to access cheaper services may be considered unethical or against the terms of service of the provider, but it is not inherently haram (forbidden in Islam). However, if the provider explicitly prohibits the use of VPNs to access their services at a lower price, then it would be considered dishonest and could be seen as a form of deception, which is not encouraged in Islam. It is important to consider the ethical implications and potential consequences of using a VPN to access cheaper services.

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